editor
Publisher
Michael Walls
michael@accessnews.com.au
0407 783 413
WHAT MAKES SPECIAL SERVICE?
Sales people often have no idea about customers
By Rashid Kotwal
Director www.revealedresources.com
WHAT do you really know about your customers? What makes them tick? What makes them feel special? Why do they buy from you over everyone else?
HOW WE WORK
Flexibility will drive future workplaces
Di Bartok
FLEXIBLE working hours, and working away from the office, whether at home or with hot-desking, was the way for a better future for all, a leading Australian futurist has said.
INAUGURAL YCG BUSINESS SENTIMENT SURVEY
GWS business upbeat about future
THE inaugural YCG Western Sydney Business Confidence Survey, a pioneering snapshot of business sentiment in the region, has revealed that over 40 per cent of Western Sydney businesses are looking to expand over the coming twelve months despite a backdrop of gloomy economic news and a rising national unemployment rate.